State Farm® Insurance Agent Julian Garza

"JULIAN GARZA'S OFFICE NEVER ANSWERS THE PHONE! EVER!!!!!! I HAVE NEVER SPOKEN TO ANYONE EXCEPT WHEN THEY WANT MY BUSINESS! AND I AM NOT THE ONLY ONE I KNOW WHO IS EXPERIENCING THIS! ANSWER THE PHONE AND SPEAK WITH THE CUSTOMERS WHO GIVE YOU BUSINESS!"

"Exactamente lo que yo necesito un atención exelente y muy cordiales"

"Mary and Yessenia have great customer service here."

"I’ve been with state farm on and off for years, they will lock your first 6 months in at a low rate then run you up at each renewal. They wanted to up my insurance by $100 a month for no reason (I’ve had zero accidents and zero new tickets). I tried to get them to come down on the price and they said it’s because inflation… one call to geico and geico actually reduced my bill to $100 less than what I was already paying StateFarm. Highly disappointed and dissatisfied with this particular StateFarm office."

"Excellent customer service"

"Great Customer Service!"

"Amazing service as always. Thanks to Joanna and Rob for all the help."

"I have been with them tor 2yrs already, his staff is very knowledgeable and eager to help. If you leave a message, they will call right back."

"Love it"

"Great people and service 👍"

"Good helpers"

"Customer service was not a priority with this company. Although Mary Luna is a valuable asset the same cannot be said for other employees. And most definitely for the agent. My daughter had a horrible experience with him personally and that was not acceptable. I have since transferred to a different agent and I had a personal consultation with her to go over my policy. I never met Mr J. Garza in the time I had my policy with him."

"Office staff is very professional. They go above and beyond to meet customer needs. Wonderful State Farm Agent! Would highly recommend!"

"Very professional and amazing customer service!"

"I’ve had the privilege of meeting Mr. Garza and you can see that he has your best interest in mind right off the back. His staff is very professional and very knowledgeable about their services and products. Highly recommended agent."

"Mr. Garza is an awesome agent with a great staff. They provide excellent customer service that go above and beyond. Blessed to have Mr. Garza as my agent."

"Best agent! Great customer service, friendly staff who goes over and beyond."

"Excellent staff , professional and knowledgeable about their products."

"2 years with this particular agent due to a friend who worked there. Brought my whole family to him as well. NEVER met the guy yet he "prides" himself on customer service 🙄 🤔 employees don't last there. I had been having issues with minor changes i needed done to my policy. Issues NEVER got resolved. Was Mr. Garza EVER aware of this NO! however when I finally after 3 months of trying to get things handled emailed him to file a complaint. He flat out told me my complaint couldn't be proved because it was a he said/she said situation. And since his employees denied the complaint in question well he took her word and told me to find another agent. SEVERAL emails to prove the UNPROFESSIONAL manner an AGENT spoke to his client. (Posted on BBB)On another note (I do business with him on the business end and he is very visible with his business contracts) So I guess his employees can do no wrong and the customer is never right! Anyway his wife referred to another agent (she's a part of our church group) EMBARRASSING MR. GARZA!!! STAY AWAY FROM THIS MAN'S INSURANCE AGENCY."

"Very professional and courteous staff !!! Great service. 2 thumbs up !!!"

"Always very helpful and personal. Highly recommended."

"I have year's with my Insurance and until now we have never had any problems and we are satisfied with them.."

"Very friendly staff, she was patient and replaced everything..Insurance is a necessary thing that most of us don't want to understand until therer a problem.."

"I enjoy working with Ana R so much! She is always willing to assist me with any questions I have and is very knowledgeable with State Farm products, get with her for all your State Farm needs!!!"

"They don't reach out to you when they say they will."